Below is a general list of our hotel and restaurant management services:
OPERATIONAL AND ADMINISTRATIVE - Lead pre-transition analysis and planning - Direct cash flow management - Monitor inventory control systems - Initiate quality control procedures - Establish agreements with third party vendors
FINANCIAL AND ACCOUNTING - Proactively review monthly, weekly, daily financials reports - Review and provide recommendations on annual budgets - Recommend cost containment programs - Initiate revenue enhancement initiatives - File taxes and ensure insurance coverage is maintained
SALES AND MARKETING - Establish full sales and marketing plan and execute accordingly - Push and monitor OTAs and third party booking engines - Conduct on-site in-person visits to competitive set properties - Review and establish sales vendor contracts - Monitor and develop special promotions - Monitor website and social media for maintenance, updates and accuracy
REVENUE MANAGEMENT - Conduct data analysis, report interpretation and implement strategies - Review monthly, weekly, daily Smith Travel Research (STR) reports - Provide insight from local and national market analysis and industry reports - Establish and monitor best available rate and seasonal rates - Create and distribute pace reports - Establish and lead eCommerce strategies
BRAND RELATIONS - Maintain communication regarding branding design and term updates - Push brands for sales & marketing and revenue management support
HUMAN RESOURCES - Establish and maintain employee paperwork templates and agreements - Lead employee training, lectures, education and support - Manage corporate human resources
IT - Monitor hotel technology systems for effectiveness and efficiencies - Review IT vendor agreements
LEGAL - Review agreements and contracts for appropriate verbiage
SPECIAL PROJECTS - Establish list of capital improvements and expenditures - Establish energy and maintenance programs - Lead permits and licenses administration